Sticker.ly Paid Service Terms and Conditions

Effective Date: April 17, 2024

Thank you for using Sticker.ly and the products, services and features we make available to you as part of our Service. While there are no fees for the use of many aspects of the Service, Sticker.ly enables access to certain premium features such as subscription memberships, Sticker.ly PLUS ("Paid Service"). By accessing, purchasing, or otherwise using Paid Service, you agree to be bound by these Paid Service Terms and Conditions (“Paid Service Terms”). If you do not agree to these Paid Service Terms, then you may not access, purchase, or use Paid Service.

1. Service Provider

The entity providing the Sticker.ly Paid Service is NAVER Z Corp., located at TechONE Tower1 7F, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea. We may use other companies within NAVER Z Corp. corporate group, now or in the future (these companies are referred to as our “Affiliates”) to manage Paid Service.

2. Applicable Terms

Your transactions and any use of the Paid Service are subject to: these Sticker.ly Paid Service Terms; Sticker.ly Terms of Use; Sticker.ly Privacy Policy; and Sticker.ly Contents Guideline (the “Terms”). Please read the Terms carefully and make sure you understand them. If you do not understand the Terms, or do not accept any part of them, then you may not use the Paid Service. Each time you place an order for a Paid Service (including when you order a subscription or an item of content), you will enter into a separate contract with us for that particular Paid Service and will be asked to accept the Paid Service Terms again.

3. Age Requirements

The age requirements in the Sticker.ly Terms of Use also apply to your use of the Paid Service. If you authorized the purchase and you are under 19 years old, the purchase can be cancelled in accordance with the applicable law by contacting our customer support team as set forth in Section 12.

4. Sticker.ly Paid Service: Subscription Options and Benefits

Sticker.ly PLUS is available as a monthly or yearly subscription, both offering:

• An ad-free app experience.

• Exclusive access to premium sticker creation tools.

• A verification mark on your user profile.

5. Payment

5.1. You may submit your debit card, credit card, or other payment information (your “Payment Information”) via our Service to purchase Paid Service. We accept certain payment methods that may vary by country or Paid Service. We use third-party payment processors (e.g. Apple, Google, etc) to process your Payment Information (“Payment Partners”).

If you purchase any Paid Services via our Payment Partners, then that purchase may be further subject to the legal terms and privacy policies of the applicable Payment Partners. For purchases via our Payment Partners, your billing relationship will be directly with the applicable Payment Partner. Any fees charged for Paid Services will be billed by the applicable Payment Partner using the payment method you have provided that Payment Partner. In these cases, such platform will charge your payment method and be responsible for managing any issues with your payment, including refunds.

5.2. Taxes and Fees

We will charge applicable taxes and fees when required to do so, but it is your responsibility to pay for all applicable taxes and fees associated with your use of the Service and your access to and purchase and use of Paid Service.

6. Refunds and Cancellation

6.1. Refund Policy

You have immediate access to, and use of, Paid Service when you subscribe through the Sticker.ly App. As a result, all purchases are final, non-refundable, and non-returnable to the furthest extent permitted by law. We do not have an obligation to refund or credit for partially used billing periods.

Please note that your right of withdrawal is lost when you purchase Paid Service that include a subscription. This Paid Service is provided to you upon commencement of the subscription, and you request and consent to this Paid Service being provided to you in this manner immediately upon purchasing them.

6.2. Cancellation of Subscription

Sticker.ly PLUS is a subscription that gives you special perks on the Services. When you purchase Sticker.ly PLUS, you expressly agree that you are authorizing recurring payments, and that payments will be made to us via the Payment Information and at the recurring intervals (monthly or annually) you have agreed to, until the subscription is canceled by you or by Sticker.ly.

You may cancel your subscription at any time through the subscription settings in your Google Play or Apple App Store account, retaining access to the Paid Service until the current billing period ends. Refunds are subject to the respective platform's policy, with no guaranteed refunds.

If your Payment Information is declined, you must provide new Payment Information or your Sticker.ly PLUS subscription will be canceled. If you provide new Payment Information and are successfully charged, your new subscription period will be based on the original renewal date and not the date of the successful charge.

7. Change

7.1. Changes to the Paid Service

We reserve the right to modify, add, or remove subscription features of the Paid Service with reasonable notice on the Service, but without direct notice to enhance user experience or for other operational reasons.

7.2. Changes to Fees

We may change the fees or benefits associated with Paid Service from time to time with reasonable advance notice of material changes. However, no advance notice will be required for temporary promotions, including temporary reductions in the fees associated with the Paid Service.

We may offer promotional rates and if you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.

Fees and benefits of the Paid Service are subject to change without prior notice. Changes may be influenced by the policies of the Google Play Store and the Apple App Store:

• Google Play: When prices decrease, subscribers automatically pay the lower rate at their next billing cycle. For price increases, subscribers must opt-in to the new rate; otherwise, their subscription is canceled. Google Play alerts subscribers 30 days in advance, following a 7-day period during which providers can inform subscribers directly. Some increases might automatically apply after a notification period (30 or 60 days, based on the country) unless subscribers opt-out or cancel.

• App Store: Apple informs users in advance of subscription price increases via email, push notifications, and in-app notices. A significant price increase is one that exceeds USD $5 and 50% of the subscription price, requiring user consent for continuation at the new price. Without consent, subscriptions will not renew. Subscription management and cancellation can be directly handled through device settings.

8. Account Suspension or Termination

As stated in our Terms of Use and our Content Guidelines, you must follow and comply with the Terms. Failure to do so may constitute a breach of these Terms and result in a temporary or permanent ban from the Service or the removal of your User Content. In such instances, you might lose the benefits of Paid Service, and we will not compensate you for this loss. Terminating your Sticker.ly account does not automatically cancel your subscription. To cancel your subscription, you must do so through the Google Play or Apple App Store where the purchase was initially made.

9. Changing Subscription Account

To transfer your subscription to a different account, simply sign in with the new account and use the "Restore Purchase" feature found within the App's settings. This action will deactivate the subscription on your original account. You need to be signed into the same Google Play Store or Apple App Store account used for the original purchase.

10. Restrictions and Conduct

The Paid Service is for personal, non-commercial use only. Misuse, including account sharing, illegal use, or unauthorized access, is prohibited.

11. Modifications to Terms or Services

We may change these Paid Service Terms, for example, (1) to reflect changes to our Service or how we do business, e.g. , when we add new products or features or remove old ones, (2) for legal, regulatory, safety or security reasons, or (3) to prevent abuse or harm. If we materially change the Paid Service Terms, we’ll provide you with reasonable advance notice (except when we launch a new product or feature or in urgent situations, such as preventing ongoing abuse or responding to legal requirements) and an opportunity to cancel any subscriptions. The new Paid Service Terms will be effective after such notice period. Your continued use of a Paid Service following such notice period will indicate your acceptance of the new Paid Service Terms. The new terms will apply to your use of all Paid Service content (including content you have purchased in the past) and all subsequent purchases. If you do not agree to such changes then (i) please cancel any subscriptions you have purchased before the end of the notice period and (ii) you may not buy any additional Paid Services and the latest version of the Paid Service Terms that you accepted will continue to apply to your use of previously purchased Paid Service.

12. Contact and Disputes

For inquiries or to report violations of these Terms, please reach out through the App's support function. Disputes will be resolved according to our standard Terms of Use.

By subscribing to or continuing with Sticker.ly PLUS, you acknowledge and agree to these comprehensive Terms. Continued use following any changes indicates acceptance of the revised Terms.